Sunday, February 04, 2007

Lesson Learned...

Last Friday I took my Pickup to the garage for an oil change and yearly safety inspection. About 30 minutes after they took it in, the service manager come up to me and tells me that it's going to need 4 ball joints, a wheel bearing, and possibly a radiator. After doing some quick numbers in my head, I started to think to myself, "Cool, the extended warranty is good until the end of the month". That's when I remembered the date February 2nd. CRAP!!! I asked them if they could get the manufacturer to cover it under anyway. "No, we cannot do that" was their reply. My response was "You need to find a way". Anyway they were kind enough to provide me with the information I would need to call the warranty people. I talked to a nice lady on the phone that notified me she would review the situation. A half hour later the warranty people called the dealership to get a complete price quote and they agree to cover the cost even though I was a couple day past the end of the contract. PHEW!!!

Next time I'll pay a little better attention to the date, when I'm nearing the end of a contract.